Observability Platform

A unified observability platform at Eigen spanning metrics, logs, traces, and database performance across multiple Kubernetes clusters — giving teams a single pane of glass for the entire environment.
The Problem
Eigen runs a large, multi-namespace Kubernetes environment across multiple clusters. Metrics, logs, traces, and database performance were scattered across separate tools, making it hard to correlate an issue from a slow query to a failing pod to a spike in latency.
The Solution
A unified observability platform was built by combining Prometheus and Thanos for metrics with long-term storage, Grafana Loki for centralized log aggregation, OpenTelemetry Tempo for distributed tracing, and Percona PMM for database performance monitoring — all surfaced through Grafana dashboards with alerting and notifications.
Key Features
- Prometheus Metrics
- Grafana Dashboards
- Thanos Long-Term Storage
- Grafana Loki Log Aggregation
- OpenTelemetry Tempo Tracing
- Percona PMM Database Monitoring
- Cluster-Wide Visibility
- Alerting & Notifications
- Historical Querying
- Root Cause Identification
Key Outcomes
Single Pane of Glass
Metrics, logs, traces, and DB performance correlated in one place.
Cluster-Wide
Observability across nodes, pods, and namespaces in multiple clusters.
Long-Term Storage
Thanos provides durable, queryable historical metrics.
Root Cause
Trace and log correlation speeds up root-cause identification.
Project Summary
Eigen's Observability Platform unifies Prometheus/Thanos metrics, Loki logs, Tempo traces, and PMM database monitoring behind Grafana for full-stack visibility.
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